Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1820984
Deleting Custom Fields
Closed

Comments

  • Andrew started the conversation
    December 14, 2018 at 1:58am

    I'm trying to build out custom fields in Amelia, however, if I make a mistake or don't want a certain field, I can't delete that field. I receive the following error: "Request failed with status code 403"

    I cannot delete any custom field that's created. Can you please assist? 

  • [deleted] replied
    December 14, 2018 at 9:40am

    Hi Andrew,

    The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.

    My suggestion is to check your server log and see if there are some issues and also if you have some security plugins please try to deactivate it and see if it will work after that. 

    Also check is it turn on mod_security on your server.