As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Dear support,
I received an email regarding wpDataTables updates. How do I update wpDataTables? Is there any patch? Do I uninstall and re-install it?
Thanks,
Quan
Hello Quan.
Thank You for Your purchase.
The plugin should notify you about new versions automatically, and update itself if you’ve entered your Purchase Code from CodeCanyon on the plugin’s main settings page.
You can also update the plugin manually.
IMPORTANT: Do NOT delete the old version from WP-admin (by clicking “Delete” in the plugins page). If you do, you will lose all your tables!
When downloading the new plugin version from CodeCanyon, please follow these steps to update from the existing version:
1. Go to your FTP and open WordPress plugins folder
2. Delete the old wpDataTables version folder
3. Upload the new version of wpDataTables
4. Go to WP-admin panel, and open the Plugins section
5. Deactivate wpDataTables, and then activate it again
I hope this helps.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables