We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Amelia is making bookings based on the time slots set on the amelia plugin.The problem is if there is an appointment already added manually to the Google calendar, that time slot still appears on the wordpress booking page, and alows users to make an appointment. How do I make the plugin not show time slot availability when there was already an appointment added to Google calendar before I installed the plugin?
Hi Rocker,
Thank you for your purchase.
You have option Remove Google Calendar Busy Slots in Google Settings in Amelia plugin. When you enable this option it will be removed the busy slots in your employees’ Google Calendars from their work schedules in Amelia. When enabled, time slots from the Amelia Calendar will be removed whenever there is an event in the Google Calendar.
Please note: In order for these slots to be removed the events in Google Calendar must be set as Busy.
You can read more in our documentation about Configuring Google Calendar in the Amelia WordPress Booking Plugin.
Best regards.
Kind Regards,
Isidora Markovic
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You can try our wpDataTables add-ons before purchase on these sandbox sites:
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