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  Public Ticket #1816150
Updating to 1.3.4
Closed

Comments

  •  1
    Anita Mazurek started the conversation

    Hi - I updated Amelia from the plugin page in my dashboard just a few minutes ago and it seems the update failed - a pretty long error message showed up under the plugin, where it would usually say that the plugin was updated successfully. Unfortunately after this happened, I cannot access my dashboard or website anymore - I get this error: "Briefly unavailable for scheduled maintenance. Check back in a minute."

    Do you know what I can do to fix this? Thanks so much for your help!

    Anita

  •  1
    Anita Mazurek replied

    Update - it's all back thankfully. Of course, this always happens right after you ask for help. :-) First the website came back and then after a few minutes the dashboard came back. After a few more minutes, the plugin page came back.

    It is still showing an update available for Amelia - should I try it again? Thanks again for your help!

  •  394
    Milan replied

    Hi Anita,
    Thank you for your purchase.

    Sorry for inconvenience,

    We are not sure why this happened. Correct me if I am wrong, when website is come back in normal Amelia is updated on latest version or not? If you have problems with updating through Plugins page of WordPress you can try to update manually.

    You can download the latest version from CodeCanyon, and then please follow these steps to update manually from the existing version:

    1. Go to your FTP and open WordPress plugins folder
    2. Delete the old Amelia version folder
    3. Upload the new version of Amelia
    4. Go to WP-admin panel, and open the Plugins section
    5. Deactivate Amelia, and then activate it again
    6. Clear browser and server cache

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net

  •   Anita Mazurek replied privately
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  •  394
    Milan replied

    Hi Anita,

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days and also yesterday was non-working day because of the Christmas.

    That means that you need to use first option PHP Mail in Notification settings.  

    Best regards.

    Check out our documentation for Amelia - WordPress booking plugin on this link.

    Check out our documentation for wpDataTables - WordPress table plugin on this link.

    Kind Regards,
    MIlan Jovanovic
    milan.jovanovic@touchmesoft.net