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  Public Ticket #1815180
Can't access Settings in Backend after auto-update to 1.3.4.
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Comments

  • osteopathie-rotherbaum started the conversation

    Hi there, 

    after using the auto-update from Version 1.3.3 to 1.3.4. I can't access the Settings in the Backend. I'm running the German Version if the Issues is maybe related to my Langue settings. 

    Maybe you could assist me with my Problem,


    Cheers,

    Carlos

  • [deleted] replied

    Hi,

    Can you please try to delete the cash to see if the problem is still there? 

    If you still can't access the Settings could you please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

  • osteopathie-rotherbaum replied

    Thanks that did the Job!

  • [deleted] replied

    Hi Carlos,

    I am glad to hear that.