Public Ticket #1811466
Duration of a session


  • roystonc started the conversation

    Currently the limit of each session i created maximum is 8 hours. 

    How can I increase that limit to say 10 hours?

  •  119
    Isidora replied

    Hi Royston,

    From version 1.3.3 we have more duration options for services. Go to the Services page, open the Service information and see under the Duration option, you should see more duration options to maximum of about 23 hours. Please note, if you set 10 hours duration you should also increase the working hours to 10 hours, if you don't do that this service will be unavailable.

    Please help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but will mean a lot for us to understand our customers better! https://www.surveymonkey.com/r/87ZGC5R

    Kind Regards, 
    Isidora Markovic