As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
We are trying to connect to an AWS website that has a secure connection using the "Separate MySQL Connection" tab in the settings menu. I am able to connect to other databases just fine but I can't connect to this Amazon one because it requires a SSL connection. There is not an option in the settings to configure the connection for SSL.
Hi carolefabrics,
Thank you for your purchase.
It looks like that your local cert file is on different path. You can take a look on this link few solutions how to set that. Also you can find more information on this link.
Like it is said in the link HTTPS requires exchanging and verify the SSL cert which protects the URL so if you hit an HTTPS URL you will receive an error because you aren't handling the security translation.
In file wp-content/plugins/wpdatatables/source/class.wdttools.php around line 170 you will find this line of codes
Probably you will need to add the certification there and everything should work fine.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables