We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1807508
Field descriptions in WpCharts
Closed

Comments

  • cjm007 started the conversation

    Hi 

    I created a Datatable:

    SELECT DATE_FORMAT(FROM_UNIXTIME(realdate),'%w') as Dagnr, DATE_FORMAT(FROM_UNIXTIME(realdate),"%a")  as Dag,

      COUNT(user_id) as Aantal
    FROM     userrit
    where jaartal = '%VAR1%' and weeknr = '%VAR2%'
    group by Dagnr

    This show per day the number of cycle events. The days however are "Sun, Mon, Tue, Wed etc.". I am Dutch, so I made some conditional formatting in the fields properties to show "Maa, Din, Woe, etc,..". Now when I create a wpChart it does not show my formatting value, but the original  "Sun, Mon, Tue, Wed etc."".

    Is this a bug??

    Best regards, Kees Bond


  •  472
    Isidora replied

    Hi Kees,
    Thank you for your purchase.

    That is default behavior of charts engine, because Conditional formatting is not applied in data in chart because chart take original data from table. You have to make another table where you will insert names of the day on language that you need (in data source that you use) and then make a chart. Like this it will be shown chart like you need.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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