We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1803873
export tables and graphs
Closed

Comments

  • Ed started the conversation
    November 30, 2018 at 6:26pm

    I would like to add a logo to the charts and tables that users can download and print.  I have been able to add the name of the website below graphs, but ideally I'd like to brand them with our logo.  Is this possible?

  •  472
    Isidora replied
    December 3, 2018 at 10:07am

    Hi Ed,

    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    Inserting logo or images in chart are not possible with built in features of plugin, but if you need some custom solution you can check in our documentation about wpDataCharts callbacks. 

    • Every chart exposes several options that customize its look and feel. Charts usually support custom options appropriate to that visualization. wpdatachart callbacks  allows adding options that are available in Google Charts API, Highcharts API and Chart.js API. 
    • All necessary resource are available in charts engines API (depends on which one you use). Every engine has different approach of charts settings. In wpdatachart callbacks you have to adopt those settings to wpdatachart object(you can take a look an example for each engine in our documentation and also in Support help center). Huge number of examples for any area of programming you can find on stackoverflow.com(typing your problem in google and of the end add site:stackoverflow.com and google will search only on that website) and also a lot of resource of examples of chart, chart settings and customization you can find on jsffidle. net(typing in google for example line chart highcharts jsffidle)
    • Please note that using hooks or wpdatatable and wpdatachart callbacks requires certain level of programming skills and included support refers only to advises.

    Export  tables with Table tools(CSV, Excel and PDF) which functionalities are based on a 3rd party HTML5 library. There are some limitations in this library which you can find on this link.

    You can take a look about our add on Report Builder which automates the documents generation on your WordPress site - all you need to do is to prepare the templates. (Please note that this is for tables, charts can't be expert with this add on at the moment)

    Best regards.

    Kind Regards, 

    Isidora Markovic

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