We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #1803574
Database errors after deactivate/activate plugin
Closed

Comments

  • maximilien_plateau started the conversation

    Hello,
    There is a lot of errors after deactivating plugin and then activating again Amelia plugin.
    I hope this plugin will remain stable after futures updates.
    Can you fix this ?

  • [deleted] replied

    Hello maximilien,

    Thank you for reporting this. We will look into it and fix for the 1.4 version. We will do our best that plugin remains stable after the updates.

    Thanks,

  • maximilien_plateau replied

    Hello,


    I've updated the plugin version 1.4 and the problem is still the same.

  • [deleted] replied

    Hi Maximilien,

    We didn't release 1.4 version, we released  1.3.4, those fixes are planned for the 1.4 and it will be resolved.

  • maximilien_plateau replied

    You're right, thanks for your reply.