As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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CodeCanyon just email about a new update available, yet the most recent post on your website goes back to October. Has there been a new release? Do you have documentation on how to install the update? Thank you!
Hi negenduust,
If you have installed Amelia below version 1.3.1 then you will have to update the plugin manually. You can take a look at this documentation page how you can update the Amelia manually - https://wpamelia.com/installing/.
After you update the plugin to the newest version (currently 1.3.3), you will be able to update the plugin automatically from the WordPress plugins page next time. To enable auto update just add Amelia CodeCanyon purchase key on the Purchase Key settings.
Thank you Milos.
I have version 1.3.2. installed and my purchase key is installed and valid in the settings. Yet I don't see an update message. Will that take some more time, or should I start manual updates? Thank you!
Hi negenduust,
We didn't yet released the auto update for the version 1.3.3. We found some small issues in this version, that will be fixed for the version 1.3.4, that should be released this week. After we release 1.3.4, we will also release the auto update for this version.