Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1794983
Customize Feature Not Working
Closed

Comments

  • Tim started the conversation
    November 23, 2018 at 11:50pm

    Hello! I just purchased and installed your Amelia plugin — I love it!

    However, I am having an issue with the appearance customization feature... when I go in and change the colors or font and click save, I just get this error message (see attached screenshot).

    Is there a fix for this?

  • [deleted] replied
    November 26, 2018 at 9:25am

    Hi Tim,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   Tim replied privately
  • Tim replied
    November 26, 2018 at 4:32pm

    One other question, is there a way to set specific time slots for certain services? We are selling group coaching sessions and need to be able to set a few specific time slots for that service each month since that is not a service we offer every day.

    Thanks,

    -Tim


  • [deleted] replied
    November 27, 2018 at 3:53pm

    Hi Tim,
    Thank you for the purchase.

    It seams that your server is out of memory. Can you contact your hosting provider, and ask them to increase memory limit. This is the error thrown by the server:

    <br />
    <b>Fatal error</b>:  Allowed memory size of 134217728 bytes exhausted (tried to allocate 72 bytes) in <b>/home/valjennings/public_html/careermap/wp-content/plugins/ameliabooking/vendor/oyejorge/less.php/lib/Less/Parser.php</b> on line <b>2026</b><br />

    As for your question, we plan to add this functionality very soon (next or second to next update from now). For now, maybe this can be achieved by setting another employee, and setting for him range of dates off before and after custom dates.