Okay
  Public Ticket #1794651
Error when installing new version
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Comments

  •  2
    SunnyHQ started the conversation

    Hi,

    I tried installing the new version and got this ftp error.

    "The symlink "lessc" could not be transferred because following symlinks is not supported."

    I then tried uploading via wp-admin and it worked, but the shortcode does not work anymore and had to revert to the old version...  Help please

  • [deleted] replied

    Hi SunnyHQ,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   SunnyHQ replied privately
  •   [deleted] replied privately
  •   SunnyHQ replied privately
  • [deleted] replied

    Hi, can you clear your browser cache and try again. I can see all pages, with no JS error.

  •  2
    SunnyHQ replied

    That looks like it did the trick.  Thank you.  Ug - Chrome cache is driving me nuts. I tried that a number of times, but at least it is working now.. 


    Quick question, is there any way to change the week start day to be Sunday instead of Monday?  We are having a number of customers miss-read the calendar when choosing a date since Sunday - Saturday  is more common than M-S..

  • [deleted] replied

    No problem,

    You can change that setting from WP General Settings page (Week Starts On field).

  •  2
    SunnyHQ replied

    Ah, Thank you.  Did't even think to look there.  Have a super day and thank you so much for everything

  •  2
    SunnyHQ replied

    One last thing. We are having an issue with date inconsistency.  See the screen shots and or feel free to log in.  

    We are trying to reschedule or just make a new appointment for 12/29/2018 @ 5pm.  That spot should be available.  It does show up on the front-end tours page as an option, but does not show that time in the admin area under appointments ("New appointment https://bedlamvodka.com/wp-admin/admin.php?page=wpamelia-appointments#/appointments)

  • [deleted] replied

    Hi,

    That appointment already exist (list for date 29.12.2018 and you will see it), and time on front end is shown because service maxCapacity allows it (14 places are still available for booking). So selecting and booking that time (5pm)  from front end, will be added to the same appointment.

  •  2
    SunnyHQ replied

    I understand all of that, but I thought we could use the backend to schedule bookings as well.  We see the ability to do that..  The strange thing is that when you try to select a new appointment (in back-end) for any Saturday, the 5pm slot does not show up at all (for ANY Saturday.)

  •  2
    SunnyHQ replied

    Correction, it looks like this is only happening on that time "When there is already an appointment".  Even if there are spots open, the 5pm Saturday spot will not allow selection in the backend.  December has some spots reserved, but January does not and those seem to work fine.  

  • [deleted] replied

    Yes, Saturdays in January are free.

    You can't create new appointment if time is already taken, but you can edit appointments that are scheduled already, and add new or existing customers to them (from appointments page or from calendar page).