Hey there, Awesome Customers!
Just a heads up: Our team will be out of the office on Monday, November 11th in observance of Armistice Day, but don’t worry—we'll be back in full swing on Tuesday, November 12th.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards,
TMS
I'm having a problem with Amelia Booking plugin, more specifically the desktop version of it, mobile works fine.
This is the starting screen:
http://prntscr.com/lj1f43
You can see footer and I am able to scroll to the bottom.
The problem accours when I select a date, which extends the plugin selection window to the bottom, which pushes out any element bellow it.
http://prntscr.com/lj1fv5
If I continue with the process, I am unable even to confirm:
http://prntscr.com/lj1h2h
Please help me fix this bug, mobile version works fine but the desktop one is broken.
HI aljaz lazar,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
It looks like the theme is causing this issue but we will investigate this.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for your help, but the problem went away after I disabled Avada "Smooth scrolling" theme feature. Appaerently it's not compatible with Amelia.
Hi aljaz lazar,
Glad to hear that the issue is gone.
As for the issue I will note this and also test it with the Avada and Smooth scrolling option checked, so we can try to see what may cause the issue.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables