As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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how check wich version wpDataTables I had install and.. compare with the email than you send me, this is becouse im no sure if i had installed, the zip files name I can see this "codecanyon-3958969-wpdatatables-tables-and-charts-manager-for-wordpress" this numbers 3958969 its a type version? and how checked in the plugin installed in my website?
All this just for know if i did it or not and works do it.
thanks
Hello hdzmrafael,
Thank You for Your purchase.
To check which version You currently have installed go to Your website, log-in as wp-admin and click on Plugins:
Scroll down to wpDataTables and there You can see the currently installed version:
The .zip filename You're mentioning is just a generic filename created by the compressing tool.
If the version is not 2.3.2 and You've tried to manually update it, please feel free to contact us.
Best regards.
Kind Regards,
Aleksandar Vuković
[email protected]
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