We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1784337
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Comments

  • Geoff started the conversation
    November 15, 2018 at 3:53am

    Hi,

    I am using the single line select box for filling out a form value. The drop down box i have created has 800 entries populated from a foreign key table. The form loads and works fine. My issue is when selecting from the displayed values the user can either scroll and select via a mouse click, or type the first letter of the entry to see the values. Can the drop-down respond similar to Gravity Forms drop down, this is where the user can type a series of letters to narrow the selection. At the moment we can only type 1 letter, I would like to type in quick succession 1, 2 or more to narros the selection. Example type 'AG' to narrow the drop down selection to show all entries starting with 'AG'. Is there a workaround or is there an update to solve this?

    Cheers,

    Geoff O'Callaghan


  •  472
    Isidora replied
    November 15, 2018 at 1:12pm

    Hi Geoff,

    Thank you for your purchase.

    It should be working.

    Please be aware that sorting and searching may not work as expected for complex entries when server side is turned on. This problem is on Gravity side, and we are working on solution. 
    Thank you for understanding.

    Best regards.

    Kind Regards, 

    Isidora Markovic

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