As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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I was able to install the plugin fine, but whenever I go into the settings of anything it's blank.
Hi mandilynnwrites,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Hi mandilynnwrites,
I cannot login with these credentials. Can you please check again?
Hi mandilynnwrites,
It seems that there is a conflict with LearnPress plugin. When it is deactivated, Amelia is working as it should. As I see they are loading all their scripts on all WordPress pages in back-end and they shouldn't do that. They should load their scripts only on their pages as we are doing.