We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1779821
uploading
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Comments

  • LincoBC started the conversation
    November 11, 2018 at 11:50pm

    Can I batch upload to an existing table?  to append data?  i.e can I build an excel or csv file with the data that needs to be appended and upload it somehow?

  •  472
    Isidora replied
    November 13, 2018 at 2:12pm

    Hi LincoBC,
    Thank you for your purchase.

    Sorry for late response. 

    Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a delay in reply to your tickets, possibly until Tuesday the 13th of November. We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days

    When you are creating table from existing data source in which case you will upload the file and initialize the table, whereupon it will be read every time on page load. Then you can overwrite this file to update the data. Please note that if you add new columns or delete existing one in this file you will have errors. If you need to add more columns or to delete existing one you need to make new wpdatatables.

    Best regards.


    Kind Regards, 

    Isidora Markovic

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