I bought this new license and it doesn’t work at all, in spite of my set up as it should be, you can see in this link(https://atfrj.org.br/2017/terapeutas/) that it is not working.
Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a delay in reply to your tickets, possibly until Tuesday the 13th of November. We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days
We notice that you are using Cherry plugin that cause this issue because it is using jQuery version 1.7.2 (attachment). Our plugin from version 2.0 using bootstrap framework for layout of the tables and it requires at list 1.9.1 version of jQuery. You can deactivate jQuery that is included with Cherry framework and request a compatible version for WordPress from the Google CDN and you can find instructions here.
Version 1.7.2 is not using bootstrap for layout and that is the reason why is working on your second website.
Hi there,
I bought this new license and it doesn’t work at all, in spite of my set up as it should be, you can see in this link(https://atfrj.org.br/2017/terapeutas/) that it is not working.
I have another license on (http://abratef.org.br/2018/associados-regionais-abratef/) it is an old version 1.7.2 and it is working fine.
Could you please help me, or I have to downgrade this new version?
Best Regards.
Bárbara Miranda
Hi Bárbara,
Thank you for your purchase.
Sorry for late response.
Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a delay in reply to your tickets, possibly until Tuesday the 13th of November. We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days
We notice that you are using Cherry plugin that cause this issue because it is using jQuery version 1.7.2 (attachment). Our plugin from version 2.0 using bootstrap framework for layout of the tables and it requires at list 1.9.1 version of jQuery. You can deactivate jQuery that is included with Cherry framework and request a compatible version for WordPress from the Google CDN and you can find instructions here.
Version 1.7.2 is not using bootstrap for layout and that is the reason why is working on your second website.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi Milan,
Thanks for your reply, I appreciate, it helps a lot. I will do what you recommend.
Best Regards.
Bárbara Miranda
Hi Bárbara,
You are welcome.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables