As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
When trying to upload a table (xlsx loaded in the /wp-content/uploads/2018/11/t1.xlsx ) I get this error:
Error There was an error while trying to generate the table! Internal Server ErrorFile name: t1.xlsx
File type: application/vnd.openxmlformatsofficedocument.spreadsheetml.sheet
Hi kdbates,
Thank you for your purchase.
If you don't have sensitive data, can you please provide me that file, so I can take a look?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables