We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I had this error when i try to activate the plugin:
Parse error: syntax error, unexpected '.', expecting '&' or variable (T_VARIABLE) in /var/www/html/abcdoc/wp-content/plugins/wpdatatables-tables-and-charts-manager-for-wordpress/lib/markbaker/complex/classes/src/operations/add.php on line 18
I use wordpress 4.9.8 with PHP 5.4.16 . My website is not on the intranet and not connected to the web (idk whether it's necessary or not).
Thanks.
Regards
Boris
Ok, it seems that wpdatatable need php 5.6 minimum.
I'll update it and let you know whether it works.
Hi Boris,
Thank you for your purchase.
Yes from version 2.3 minimum required PHP version for wpDataTables is 5.6.
Can you please update your PHP version on your server?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Ok, Php v5.6 was installed and then everything went ok. This ticket could be closed! :)
Thanks again.
Cheers from Paris
Hi Boris,
Sorry for late response.
Please note that on Monday, November 12th was non-working day due to the National holiday. Because of this, there will be likely a delay in reply to your tickets, possibly until Tuesday the 13th of November. We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days
You are welcome. I am glad that now everything is working fine.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables