We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The max duration for a service appears to be 8hrs
I have working hours of up to 11hrs, (we are treating my clients available therapy rooms as "Employees"), so booking a "Full Day" service is impossible as I cant specify a Full Day "Service" as taking up the entire 11hrs of the availability of the room.
Can I add an 11h option on the drop down? It's not in the SQL so Ive been routing through src subfolders to try find the array of duration options but no luck!
I know its probably no, and you are just going to tell me to go vote for it, but it seems a weird position to say, that we are not allowed to have a 10 or 11 hour option in your booking system!
My worry is if I'm treating 8hrs as a full day - someone else will be able to book those three additional hours in the same room, then the person who booked the full day wont really be getting it all day!
Cheers.
Aaron
Hi Itzerott,
Thank you for your suggestion. We will change this and add more duration options in our next version. Like you said, this isn't possible at the moment, but we completely agree with you so we will change this in our first next version.
Thank you once again.
Wonderful thank you for this update!
Hi Itzerott,
You are welcome. Thank you for your suggestion.