As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I'd like to get 10 minutes online support consultation with using TeamViewer because I cannot configure already created tables, I get white sheet with no option to do anything.
Hi ALEKSEY,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Also, please provide me table id where you have this issue, so I can take a look.
Please note that TeamViewer calls are out of the scope that we provide with standard support.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi ALEKSEY,
Yes you can't make table from this Google spreadsheet because it is not published.
If your publish link from popup contains website (suppose company website) which is probably reflected on URL from browser that have permissions that can be published within the company email account. If you made personal email and try to make google spread sheet you will see that publish link from popup is different(just to remind you that link form popup URL is not valid for wpdatatables)
When you are working with hyperlinks in existing data source you have to insert valid format so URL link will be rendered.
They have to start with http or https like this:
http://www.google.com or https://www.google.com and then when you make this table to set column type to URL column. If you need to show text instead of the link you can use pipes like this:
http://www.google.com || Google
Setting hyperlinks in existing data source like Excel or Google spreadsheet will not render link of that URL it will be shown only data, because wpdatatables pull from them data not any formatting.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables