We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I am thinking of purchasing wpDataTables, but before I do that I would like to request help with something.
I got a song database with MySQL that people are gonna be able to search through, but right now it kinda looks like this:
> Example: "K-on" , "Ghoul;re" and "No, Thank you"
To find "K-on" you need to write exactly "K-on", there's no possibility of writing "Kon" or "K on", same with "Ghoul;re", it's not possible to search with "Ghoulre" or "Ghoul re". With "No, Thank you", searching for just "No thank you" also wouldn't bring forth any results.
I'd like to request help with editing the necessary files to allow a.. looser search to say.
Thank you for your time
Sincerely, Simon
Hi Simon,
Thank you for your inquire.
There is no way to do this with built in functionalities. To enable it would require writing a custom solution. If you are skillful with code we can gave you some guinlince or you can hire one of our developers to help you with it.