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  Public Ticket #1762885
problem while creating new category
Closed

Comments

  • trES2A started the conversation

    Hello I have purchased Amelia but when i add new category I face a problem "error adding category" what should i do? 

  • [deleted] replied

    Hi trES2A,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.