We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I want to add a table with some of the header rows over two columns, but I get a fatal error message when I try and upload an Excel file like the one attached. Is this possible? If not is this something you might add to a future update?
Hi David Wood,
Thank you for your purchase.
Sorry to disappoint you but like is is said in our documentation merged cells are not supported with the plugin built in features at the moment.
This is on our TODO list but it is not easy as it looks to implement because the tables are reading the files for some of the data sources and the table types which are created and it is "hard to guess" which cell is merged.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Hi Bogdan,
Thanks for your reply.
It would be a good feature and I'm happy it's on your to do list. Look forward to that update...