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  Public Ticket #1747637
Pick Range Chart bug
Closed

Comments

  • Luke Hogan started the conversation
    October 15, 2018 at 3:25pm

    Video of bug

    When I try to select rows in the "pick range" area the checkboxes seem to check and uncheck randomly even when I do not do anything to them. I have tried this in both Safari 12.0 and Chrome 69.0.3497.100.

    This is unusable in its current form and I want a refund. There are more issues I will post in separate tickets that make this plugin unusable. I hate that I have to waste my time now submitting these when this is basic functionality that should simply work without my needing to submit tickets. Thanks.

  •  472
    Isidora replied
    October 16, 2018 at 10:50am

    Hi Luke,

    Thank you for your purchase.

    Sorry to hear your frustration, this is not something that we want to achieve here, so I will try to explain.

    There are 2 options to pick a range:

    • Click&drag (Excel-like): click on a cell that you want to set as a range start, and move your mouse (e.g., diagonally) to the cell that you want to set as the range end. It will also override the columns you chose in the column range picker if the column set will be different.
    • Use checkboxes above the columns and to the left of rows. All rows and columns that have checkboxes checked are for the range. Column range can be overridden with this option as well. 

    So this is not a bug, because If you click outside of the checkbox all other checkboxes will be unchecked because of first functionality Click&drag which expect after the click to select desire columns and rows by dragging.

    Best regards.


    Kind Regards, 

    Isidora Markovic

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