We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
when i tried to upload the plugin, it said that the link has expired.
when i tried to manually copied files via ftp, it works but after i created the tables i cannot configured it. when i click configure tables, it was automatically send me to create table again!!
please help because i have spend money to buy this think!!
Hi nopan,
Thank you for the purchase.
Can you please open a ticket in wpDataTables category with you purchase code and one of our support agents will provide you help with the issue. This category is intended just for pre-purchase questions. Thank you for your understanding.