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  Public Ticket #1746042
database can not be linked to wpdatatable
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  • edusud2 started the conversation

    I imported a database into myphpadmin. But I can not get this linked to wpdatatable. 

    Attached are some screnshots

    Please Help.


    Other question, can I insert data from the front end into the table?

  •  471
    Isidora replied

    Hi edusud2,
    Thank you for your purchase.

    Sorry for late response. 

    We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.

    If that database is different from database where is your wordpress, then you have to make that connection to that database with Separate SQL connection in main settings of plugin.

    In query box please avoid using name of the database like prefix. Please use

    SELECT * FROM just_table_name

    Yes table made from query are editable, so what you need to do when you create table to turn on option Allow front-end editing on EDITING tab in table settings.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • edusud2 replied

    thanks for the answer. how can i make a Separate SQL connection in main settings of plugin. is there a video or something?

  •  471
    Isidora replied

    Hi edusud2,

    You can take a look in our documentation on this link.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  • edusud2 replied

    Hi milan, I did what you said and it didn't work, I also imported my db into wp data base and it didn't work. I have the same error 403:

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  •  471
    Isidora replied

    Hi edusud2,

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.

    Best regards


    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •   edusud2 replied privately
  •   Isidora replied privately
  •   edusud2 replied privately
  •  471
    Isidora replied

    Hi edusud2,

    Unfortunately the issues like conflicts with third party plugins or themes are always possible due to the nature of WP. Some of your plugins or theme use bootstrap framework for layout in the front-end and also out plugin(because of his popularity and flexibility)

    For those situations we made no-conflict bootstrap which you can include by turning off option Include full bootstrap on front-end in main settings of plugin.

    I do it that for you and now select box are working fine. You can check on website.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables

  •   edusud2 replied privately
  •   Isidora replied privately
  •   edusud2 replied privately
  •  471
    Isidora replied

    Hi edusud2,

    We're sorry to hear you do not want to use the tool after purchase.

    Please find our refund policy here: http://wpdatatables.com/help/refund-policy/

    Due to the digital 'non-returnable' nature of goods we only do refunds when the tool is malfunctioning or not working as described, with prior confirmation that support is unable to resolve the issue. As the revoked license does not make the product non-functional, and because there were lots of abuses, unfortunately we cannot provide the 'return-on-request' refund policy. So we do not refund mistaken purchases, or cases when buyers had their own expectations of features.

    To avoid such situations we have a fully-featured 'sandbox' site where one can try plugin's features before purchase, a free version of the plugin which can help to get a better understanding of how the plugin is working, all the plugin's documentation is available to anyone before purchase and we try to clear up all the limitations of different features, and we always answer all pre-purchase questions clearly and honestly so that potential buyers would have clear understanding of how the plugin works.

    As for your case, as I explain you in previous post the issues like conflicts with third party plugins or themes are always possible due to the nature of WP and from our refund policy if you have a problem with plugin which is caused by a third-party software or hardware (hosting, web server, plugin, theme, script, etc.) – we cannot guarantee compatibility with any third-party apps or hardware. However we help you to solve those conflicts and our plugin is now working fine.

    You can open a refund request at https://codecanyon.net/refund_requests/new but please note that this is not something that refund can be given.

    Thank you for understanding.

    Best regards.

    Kind Regards, 

    Isidora Markovic

    wpDataTables: FAQFacebookTwitterFront-end and back-end demoDocs

    Amelia: FAQFacebookTwitter |  Amelia demo sites | Docs

    You can try our wpDataTables add-ons before purchase on these sandbox sites:

    Powerful FiltersGravity Forms Integration for wpDataTablesFormidable Forms Integration for wpDataTables