We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi! There is a problem with the amelia calendar synchronization with Google Calendar. Today a customer booked hairdressing at 18 o'clock but in Google Calendar it was reserved 20. So on Amelia Calendar IT was reserved 18:00, but in Google Calendar 20:00. This has happened a few times earlier. Have to fix this issue asap since the hairdressing salon website is up and running.
Thanks in advance
Robin
Hi, can you check what is the timezone on WP general settings? Is it the same as your local timezone?
One more thing.
If you have appointments in the future, and you change the time zone, then the appointments witch are already saved, will be listed according to the new timezone. So you would need to reschedule them.
e.g. if old time zone is in UTC, and appointment is in 18.00h, after you change the timezone to UTC+2, then appointment will be listed according to the new timezone 20.00h, so you need to reschedule it back to 18.00h, and google calendar will also be modified).
Sorry late reply, but I changed the time zone and it seems like its working fine! Thanks for fast and awesome support :)