We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
The ameliacatalog does not work, given only a service. This started after the update.
This is Causing many problems for us because it is how we implement Amelia. Again however, it would be much easier if you could allow us to auto select a service on the main booking calendar as requested previously.
Please fix the bug ASAP. This is causing detrimental issues that are delaying the launch of a customers website.
Hi Idler Jordan,
Thank you for the purchase.
Not sure that I have understood the issue. Can you please try to explain in more details? The shortcode [ameliacatalog service=xxx] was always giving just the specific service page. There is also [ameliacatalog category=xxx] shortcode that is showing all services from the selected category.
After the update nothing displays at all on the pages that were using shortcode [ameliacatalog service=xxx]
After a fresh install of the plugin, it seems to be working. I'll do some more tests and let you know.