We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I just bought wpDataTables, but I'm not sure how to make in usable in wordpress. There are still some wpDataTables functions that I can't do. I'm most interested in the filtering option. I downloaded the file, and upload the file to the plugins on wordpress. It looks like there's a section on wpDataTables for a purchase code, but I never received a purchase code.
I figured it out! The free version was still activated, so I just had to deactivate that and activate the premium one.
Hi Zach,
Glead to hear that you solved the problem. You should be able to find your purchase key on Envato Marketplace.
Hi Zach,
Glead to hear that you solved the problem. You should be able to find your purchase key on Envato Marketplace.