As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I just bought wpDataTables, but I'm not sure how to make in usable in wordpress. There are still some wpDataTables functions that I can't do. I'm most interested in the filtering option. I downloaded the file, and upload the file to the plugins on wordpress. It looks like there's a section on wpDataTables for a purchase code, but I never received a purchase code.
I figured it out! The free version was still activated, so I just had to deactivate that and activate the premium one.
Hi Zach,
Glead to hear that you solved the problem. You should be able to find your purchase key on Envato Marketplace.
Hi Zach,
Glead to hear that you solved the problem. You should be able to find your purchase key on Envato Marketplace.