We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi, how we can link a custom field to an email notification ? We use currently à 'Label name' and for link it we use %(name of label)%
Hi acecomputer,
Thank you for the purchase.
Unfortunately something like this is not possible in the version 1.3, but we will add this feature in the next update 1.3.1.
Thx for your answer. Nice work.
Hi acecomputer,
Thank you for your kind words. If you have any more issues don't hesitate to open a new ticket
We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!
Status on this?
Hi msanchez95,
This feature will be implemented in the version 1.3.1. We will release this version probably at the end of this month, but maybe earlier.
Hi, I just bought the plugin, version 1.4.4
Just wondering if this has been implemented yet?
Thanks
Hi Shane Kelly,
Thank you for the purchase.
Yes this feature is implemented. Please open a separate ticket in Amelia category with your purchase code and one of our support agents will provide help with this.