We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Please add a category selection for the Booking ([ameliabooking]) form to the frontend. My services are now mixed from every category. It's very confusing.
Thank You
Hi r1c0,
Thank you for this suggestion, I have added it on our Features list here. In the meantime, my advise is to use our other shortcode for displaying your services - Catalog shortcode. With this shortcode you can show your categories first in form of a catalog. Once a customer chooses the category he will see only services from that specific category, so it will not be confusing.
Hi Isidora,
I've checked that prior to post this comment. Unfortunately lot of my services have longer names and they don't displayed correctly.
Regards,
Peter
Hi r1c0,
Unfortunately when service has a long name ... are displayed. Have you tried with using our Search view?
I prefer the list view mentioned in my first post.
Hi r1c0,
We reconsidered your suggestion and we will implement showing the categories in Step-by-step Booking wizard in one of our future versions.
Thank you. I appreciate it.