We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I installed the 1.3 update and now on chrome I can't see a lot of things. For example settings, one service catalog and etc. On other browsers everything seems to be OK. In the console it says: Error: Loading chunk 8 failed , but only in the settings page.
I tried clearing the cache but it didn't help.
In one of the pictures you can see the same window opened in chrome and firefox.
Hi kiprasbiel,
Does any message appears in chrome console on service page? I have tested in chrome, and everything works OK.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Yes.. I can't get it working. I tried updating windows, clearing all cache, disabling chrome addons. Everything looks perfect in other browsers and even in chrome incognito. I can't understand whats the problem
Okay, so it seems that it might just be my browser. After re-install everything seems to be ok.