We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – AmeliawpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #1733733
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Comments

  •  1
    cccfitness started the conversation

    Hello,

    I have downloaded Amelia from the website but it hasn't downloaded as a zip file

    This is making it that I can't install the plugin into wordpress

    Please can you help me

    Thanks

  • [deleted] replied

    Hi cccfitness,

    It must be downloaded as a .zip file. Can you please go to https://codecanyon.net/downloads and click download button. When you click on it you will get codecanyon-22067497-amelia-enterpriselevel-appointment-booking-wordpress-plugin.zip file that you need to upload to your WordPress website.