Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #1730536
Spinning keeps spinning but nothing loads
Closed

Comments

  •  1
    gruffdesign started the conversation

    Hi there,

    I just installed the latest version of Amelia and it shows the spinner, but nothing ever actually loads. I'm wondering what might be the cause of this?

  • [deleted] replied

    Hi gruffdesign, did you clear the cache after upgrading the plugin?

  •  1
    gruffdesign replied

    Hi Zeljko,

    Yes indeed, I've cleared the cache and it's still just sitting at the loading part. It was a clean install of the plugin too, so I didn't update it but installed it fresh.

    Any other ideas?

  • [deleted] replied

    Hi,

    Did you created employee and assign him a service?

    If that is not the issue, please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   gruffdesign replied privately
  • [deleted] replied

    Hi, the problem was that employee didn't have assigned service. I have assigned him a service, and booking page now works.