We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
When you purchase items on Envato market all of them should be available in download section. You can see instructions on their support How To Download Your Items
When you have Lite version and buy Premium, you can update plugin throw Lite version inserting Purchase key in main settings of plugin or update plugin manually.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Due to the digital 'non-returnable' nature of goods we only do refunds when the tool is malfunctioning or not working as described, with prior confirmation that support is unable to resolve the issue. As the revoked license does not make the product non-functional, and because there were lots of abuses, unfortunately we cannot provide the 'return-on-request' refund policy. So we do not refund mistaken purchases, or cases when buyers had their own expectations of features.
To avoid such situations we have a fully-featured 'sandbox' site where one can try plugin's features before purchase, a free version of the plugin which can help to get a better understanding of how the plugin is working, all the plugin's documentation is available to anyone before purchase and we try to clear up all the limitations of different features, and we always answer all pre-purchase questions clearly and honestly so that potential buyers would have clear understanding of how the plugin works.
If you still want to open a refund request please follow this link to do that https://themeforest.net/refund_requests/new, but like is already explained refund can not be given when buyers had their own expectations of features or if is not satisfied with the functionality of the plugin.
Hi. I have paid for full version of plugin, and now, how can I get it?!
I need direct link.
Alex.
Hi Alex,
Thank you for your purchase.
Sorry for late response.
We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.
When you purchase items on Envato market all of them should be available in download section. You can see instructions on their support How To Download Your Items
You can download zip from this link.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Thank you, got it.
But now this plugin doesn't activate! See the attachment
Hi Alex,
Can you please tell me which version of php is installed on your server? Minimum required PHP version for wpDataTables is 5.6
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
All have fixed, thank you.
Mb I should remove lite version before activate full version.
Hi Alex,
You are welcome.
When you have Lite version and buy Premium, you can update plugin throw Lite version inserting Purchase key in main settings of plugin or update plugin manually.
If you have any more issues or questions feel free to open a new ticket, we will gladly help.
We'd greatly appreciate it if you could take a minute and leave a Review on CodeCanyon on this link. Thanks!
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
I am not satisfied with the functionality of the plugin and would like to return my money back. Is it possible?
Hi ALEKSEY,
We're sorry to hear you do not want to use the tool after purchase.
Please find our refund policy here: http://wpdatatables.com/help/refund-policy/
Due to the digital 'non-returnable' nature of goods we only do refunds when the tool is malfunctioning or not working as described, with prior confirmation that support is unable to resolve the issue. As the revoked license does not make the product non-functional, and because there were lots of abuses, unfortunately we cannot provide the 'return-on-request' refund policy. So we do not refund mistaken purchases, or cases when buyers had their own expectations of features.
To avoid such situations we have a fully-featured 'sandbox' site where one can try plugin's features before purchase, a free version of the plugin which can help to get a better understanding of how the plugin is working, all the plugin's documentation is available to anyone before purchase and we try to clear up all the limitations of different features, and we always answer all pre-purchase questions clearly and honestly so that potential buyers would have clear understanding of how the plugin works.
If you still want to open a refund request please follow this link to do that https://themeforest.net/refund_requests/new, but like is already explained refund can not be given when buyers had their own expectations of features or if is not satisfied with the functionality of the plugin.
Thank you for understanding.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables