We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Im getting this error on the console.
The loader won't disappear and the tabs won't work.
Hi ViaMarket,
This error looks like bootstrap conflict with some other plugin or your theme. You can find option to control if bootstrap will be included in our plugin on Settings page. If the problem persist please try to deactivate plugins to see which one causing this issue or switch the theme.
If you still need our help after you try my suggestion please open a ticket in corresponding section of this support (in this case wpDataTables) and one of our support managers will do their best to help you. This one is reserved for pre-purchase questions. Thank you for understanding.