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  Public Ticket #1727100
Confirm button redirection to woo commerce check out page
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  • rajukrishnan started the conversation

    We have tried woo commerce integration on booking form

    we have entered user details and clicked on conform button 

    this is not redirecting to check out page .  

    Woo commerce order not created 

    Appointment also not created 

    please advise

    thanking you

  • [deleted] replied

    Hi rajukrishnan,
    Thank you for the purchase.

    Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE Reply so nobody can see them except us.

  •   rajukrishnan replied privately
  • [deleted] replied

    Hi, the redirection works. There was a bug when listing WooCommerce products (appointment price was 0), and I have fixed it over WP file editor. This  fix will be in our next update, which should be released this week.

    Can you test it again please.

  •   rajukrishnan replied privately
  • rajukrishnan replied

    attachements

  • [deleted] replied

    Hi, it seams that booking can be made only for logged in users (as I can proceed to checkout page when I'm logged in, but not when I'm not).

    I will investigate this issue. It's possible that some settings or plugin is causing this issue.

  • [deleted] replied

    Hi rajukrishnan,

    I can see that users must be logged in, in order to add any product item to the cart. This functionality is probably caused because of the plugin "Login to See Add to Cart and Prices in Woo Commerce".

    In the same way, if user wants to book appointment with Amelia plugin, and if you are using Woo Commerce as payment method, then he would also need to be logged in, in order to complete the booking.

    If you are not using Woo Commerce as payment method, but one of the Amelia plugin payment methods, then booking would be possible for non logged in users.

    If you want to prevent the non logged in users, to access pages with Amelia shortcode, you would need to use some other plugin like e.g. https://wordpress.org/plugins/restrict-page-by-role/ where you would restrict access to those pages for Woo Commerce Customer role.