We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Dear Support!
I want to set custom break length, I mean different from the Default Time Slot Step.
For example:
Default Time Slot Step:
1,5 hour
Break length: 30 min
Thank you in advance!
Hi piramistana,
Unfortunately something like this isn't possible, but if you want to set Default Time Slot Step 1,5 hour because of the service duration, we have implemented a new feature (that will be included in our next update) where you will be able to set for time slots on the booking form to follow the service length. For now you can set Default Time Slot Step 30 minutes and set service duration for 1,5 hour but the new release will be very soon.