We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi ,
I have purchased the Amelia Booking App for my wordpress site.
My services/treatments durations are longer than it seems the app will support and im looking to modify it. My minimum treatment times are 3 hours, 5 hours, 10 hours (1 day) 15 hours, 20 hours, 25 hours, 30 hours, 35 hours, 40 hours, 45hr, 50hr, 55hr, and 60hr depending on which service they opt for.
Im wondering if the app back end code can be modified/customised to reflect this and if so how do i do it? im not a programer.
any help gratefully received!!
Ben.
Hi Benjamin Griffiths,
Thank you for the purchase.
Unfortunately at the moment we don't support multi day services. There is a suggested feature at https://wpamelia.cnflx.io/ where you can vote for it. Most voted features will be developed first.
"Im wondering if the app back end code can be modified/customised to reflect this and if so how do i do it? im not a programer."
- We offer paid customization service, but after the plugin update all changes will be lost unless we add that modification in the core.