Hello, on Amelia I think the loading of the booking form is very slow. How to optimize it? Also when I use a user account and I reserve, it does not show me the possibility to enter the name, first name ... is empty. How to do ?
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
Can you also send me the page where your booking form is located?
1. For slow lack of information - We are aware of this issue. It needs few seconds to load because of response from the server. From the next update that should be released this week there will be loader (spinner) while the booking form is not loaded, so it will look better.
2. Hidden inputs - As I see you have customize the booking form with the custom code and you have added CSS that hide these fields.
This is the code that you have added that hide these fields:
Hello, on Amelia I think the loading of the booking form is very slow. How to optimize it? Also when I use a user account and I reserve, it does not show me the possibility to enter the name, first name ... is empty. How to do ?
Hi aido54,
Thank you for the purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check PRIVATE so nobody can see them except us.
Can you also send me the page where your booking form is located?
http://2018.halterego.fr/connexion-adherent/ pour se connecter
http://2018.halterego.fr/reserver-a-la-salle/ pour la réservation
Hi aido54,
1. For slow lack of information - We are aware of this issue. It needs few seconds to load because of response from the server. From the next update that should be released this week there will be loader (spinner) while the booking form is not loaded, so it will look better.
2. Hidden inputs - As I see you have customize the booking form with the custom code and you have added CSS that hide these fields.
This is the code that you have added that hide these fields:
.el-form-item__content { display: none; }