We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi!
I'm wondering if there is any possibility to include the Total Cost of the actual booking into the Email Notification?
I'd like to use this for the case that my client uses a Coupon. I would like to confirm that the cost ist different from the regular cost (or even for free) via the Email Notification.
Thank you!
Johanna
Hi Johanna,
You can use %appointment_price% placeholder to add the total cost of the booking in email notification.
Hi Milos,
thanks for your quick reply.
I have tried using the %appointment_price% placeholder before. And now again in different varieties. In the Email Notification is alway shown the regular price of the cosen service though.
Meaning, if the servie costs € 85 regularly and I use a Coupon with 30% discount the total cost is €60 but the placeholder %appointment_price% shows € 85. Its the same situation if I use a deduction coupon.
The placeholders %appointment_price% and %service_price% always show the same value, in this case € 85.
Do you have any idea what might me the reason?
Thanks
Johanna
Hi Johanna,
You are right. We will include the coupon discount/deduction in this %appointment_price% for the next update.
Ok, great.
Thank you!