As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay
  Public Ticket #1717567
Can make appointments in the past
Closed

Comments

  •  2
    Craig McColl started the conversation

    This issue probably relates to timezone errors, but I can make an appointment for 2pm on 19/9/18 even though it is already 9pm on 19/9/18.

    I am GTC+10 hrs.

  • [deleted] replied

    Hi, is UTC+10 your WP time zone from WP settings, or your local system (mobile/browser) zone?

  •  2
    Craig McColl replied

    Hi there... I hadn't touched WP timezone settings. That's probably the issue. 

    Ideally, the plugin would provide a check of this, with a pop-up saying, "Is this your current time? If not, change these settings..." With a link.

  • [deleted] replied

    Hi, thanks.
    We will certainly add this notification, in one of our next updates.

  • [deleted] replied

    Hi,

    We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but will mean a lot for us to understand our customers better! https://www.surveymonkey.com/r/87ZGC5R.

    Thank you!