We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
Is it possible use html editor (or html tags) in service description? How possible to add this functionality?
How add the service description to Search results? There is important information in filed and this is are hided from customers who visit only search page.
How add the service description to customer email?
Thank you
Hi Natak,
Unfortunately, adding HTML tags to service description is not possible. Description can only be set on service, and it doesn't accept HTML tags.
As for other 2 requests, we will consider to add description in email notification and on search page in some of our next updates.
Hello Zeljko,
When will be next update with this changes?
And now Sevice description not display anywhere - not during booking, not in email.
How customer can take information about Service?
Hi,
Service description is shown when you use our Catalog shortcode so we think that the Catalog shortcode best suits your needs. Please follow this link to see more about it: https://wpamelia.com/services-catalog/
As for the update with this changes, we don't have timestamp on it.
Yes,
but if I tried to place 2 services shortodes in one page (I view description!) but booking doesn't work :)