We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I am setting up a page that requires me to display several pie charts and/or bar charts, but it seems I can only display one type of chart per page. Is there a way around this limitation?
HI patteyb,
Thank you for your purchase.
Can you please tell me how many charts are you trying to display on one page?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
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Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I'd say between 6 and 10 different charts (mostly pie, bar and area). The exact layout hasn't been finalized and I'm in the initial stages of developing it. I can work around it, but it would be wonderful if there wasn't this limitation. I've also noticed that I can't place more than 3 graphs per page, too.
Hi patteyb,
Can you please tell me are there any errors in the console, also are those charts have the same ID or everyone is different.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
I don't believe there were any errors in the console and all the charts had different IDs. But in the process of trying to work around what appears a limitation in the number of charts allowed per page, I've come across another problem. This is a complicated page. I need to be able to have the user select what county to show data for. I'm using facetwp for that, and it works, but when facet reloads the page, it doesn't reload the charts. The people at facetwp have told me that I can use JS:
Can you tell me how I can load the graphs using JS?
Sure! The link is https://copace.com/market-data/
Actually, in the current setup, my more urgent need to to figure out why the graphs don't load when I select a different county in the dropdown. Can you help me with that? Please test it out...select a county from the drop down menu and you will see that graphs don't load without clicking on the load graphs button. I would rather they loaded automatically and seamlessly. In a previous reply, I posted a piece of script that I can use to load the graphs, but I don't know how to call them from javascript. Any clues?
Hi patteyb,
Our charts are properly shown on the page and we can see that that dropdowns are made by some other plugin with which we are not familiar.
You can check in our documentation about wpDataCharts callbacks .
Please note that standard item support (as defined by Envato's definition of support) does not include:
Customization services; Installation services; Writing MySQL queries; Writing advanced CSS; Resolving and debugging third party software and hardware issues; Preparing files and tables; Skype, Teamviewer calls or etc. Support with such requests can be provided on a paid basis.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables