We're Moving to a New Support Platform – Starting June 1st!
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You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
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We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there !
I'm getting errors and experiencing a lot of instability with the plugin. For instance the following :
1- When trying to insert data in a row in Standard or Excel-Like editor:
There was an error trying to update the row! Error: Table 'intelekc_wp835.wpep_wpdatatable_3' doesn't exist
2- When trying to apply
Rendered query: SELECT * FROM wpep_wpdatatable_3 LIMIT 10 MySQL said: Table 'intelekc_wp835.wpep_wpdatatable_3' doesn't exist
I was able at some point to save a few records but when I went back to the table, everything was gone.
I have another table that seems to work fine but I'm afraid to touch it now, although the duplicate button doesn't work either.
Help !
Francois
Hi Francois,
Thank you for your purchase.
Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. You can write credentials here just check Private Reply so nobody can see them except us.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Ok, any ideas then as to why I can't use the Duplicate button on any of them ?
Francois
Hello,
I'm receiving ONE error on particular table (Admin > Edit Table page):
Fatal error: Uncaught Error: Call to a member function getPossibleValuesType() on null in /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wpdatatable.php:840 Stack trace: #0 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wpdatatable.php(980): WPDataTable->createColumnsFromArr(Array, Array, Array) #1 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wpdatatable.php(2752): WPDataTable->arrayBasedConstruct(Array, Array) #2 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wpdatatable.php(3483): WPDataTable->fillFromData(Object(stdClass), Array) #3 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wdtconfigcontroller.php(97): WPDataTable::loadWpDataTable(253, NULL) #4 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/controllers/wdt_admin.php(348): WDTConfigController::loadTableConfig(253) #5 /home/dubai/public_html/wp-content/plugins/wpdatatablesn/controllers/wdt_admin.php(388): wdtEdit() #6 /home/dubai/public_html in /home/dubai/public_html/wp-content/plugins/wpdatatablesn/source/class.wpdatatable.php on line 840
Please kindly advise what the problem can be, as I have very important and sensitive info on the website.
Hi tyomka1,
About the question:
When you have questions or issues which are not related to the title of the active ticket can or you are posting on thickets that are not yours please open a new one and we will help you there. In that way, issues and questions which are related to different subjects will be in different tickets so other customers can find it easily. Our policy is to have one issue or question per ticket because of the reasons that is describe already.
Thank you for understanding.
Best regards
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables