We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
I've just installed wpDataTables 2.3. My WordPress is hosted on Azure Web App Services.
I've tried like EVERYTHING to get it working with MSSQL Server, but I coudn't. When I try to add a custom database in "Separate DB Connection", I get this error:
wpDataTables could not connect to mssql server. mssql said: Failed to get DB handle: could not find driver.
I'm not a developer, so a step-by-step would be apreciated.
Hi Denis,
Thank you for your purchase.
For multiply database connections we use PDO.The PHP Data Objects (PDO) extension defines a lightweight, consistent interface for accessing databases in PHP. Each database driver that implements the PDO interface can expose database-specific features as regular extension functions. Note that you cannot perform any database functions using the PDO extension by itself; you must use a database-specific PDO driver to access a database server.
Can you please contact your hosting provider and check is this module installed on your server?
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables
Hi,
I have enabled the PHP PDO ODBC extension, as well as PHP PDO SQLSRV.
Here is a list of my enabled extensions: Array ( [0] => Core [1] => bcmath [2] => calendar [3] => ctype [4] => date [5] => ereg [6] => filter [7] => ftp [8] => hash [9] => iconv [10] => json [11] => mcrypt [12] => SPL [13] => odbc [14] => pcre [15] => Reflection [16] => session [17] => standard [18] => mysqlnd [19] => tokenizer [20] => zip [21] => zlib [22] => libxml [23] => dom [24] => PDO [25] => openssl [26] => SimpleXML [27] => wddx [28] => xml [29] => xmlreader [30] => xmlwriter [31] => cgi-fcgi [32] => mysql [33] => mysqli [34] => mbstring [35] => gd [36] => gettext [37] => curl [38] => exif [39] => xmlrpc [40] => xsl [41] => Phar [42] => soap [43] => pdo_mysql [44] => pdo_sqlite [45] => imap [46] => tidy [47] => wincache [48] => sqlsrv [49] => pdo_sqlsrv [50] => com_dotnet [51] => intl [52] => fileinfo [53] => pgsql [54] => pdo_pgsql [55] => PDO_ODBC [56] => mhash [57] => Zend OPcache )
I still can't get it working.
I was able to get it working after modifying the config.inc.php file, from:
global $wdtMsSqlDriver;
$wdtMsSqlDriver = [ 'sqlsrv' => ['active' => false], 'dblib' => ['active' => true, 'version' => '7.0'], 'odbc' => ['active' => false, 'driver' => '{ODBC Driver 17 for SQL Server}'],
];
to:
global $wdtMsSqlDriver;
$wdtMsSqlDriver = [ 'sqlsrv' => ['active' => true], 'dblib' => ['active' => false, 'version' => '7.0'], 'odbc' => ['active' => false, 'driver' => '{ODBC Driver 17 for SQL Server}'],
];
Hi Denis,
I am glad that you found a solution.
I will forward your solution to my development team to check it out for future.
Best regards.
Kind Regards,
Isidora Markovic
wpDataTables: FAQ | Facebook | Twitter | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Amelia demo sites | Docs
You can try our wpDataTables add-ons before purchase on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables