We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
Is it possible to remove the option 'bringing anyone with you'?
I'm using it for clients to make an appointment on location, but it doesnt matter how many people will come and it is possible that more appointments has being made on the same day and time. So I changed the capacity but then the option 'bringing anyone with you' is shown and that's not necessary.
Hope you can help me!
Janneke
Hi Janneke,
Thank you for your inquiry,
This isn't possible in the version that you are using, but we added the option to hide "Bringing anyone with you" option in the new version that we are going to release very soon, probably in one week.
Oh, that's good to hear! Thank you!!
Love the design of the plugin, very professional!
Hi Janneke,
You are welcome. Thank you very much, it means a lot to us.
Hi,
We would appreciate a lot if you could take some time and help us make Amelia even better by answering 10 quick questions about your user experience. It will only take 2 minutes for you, but will mean a lot for us to understand our customers better! https://www.surveymonkey.com/r/87ZGC5R.
Thank you!